At ABARSAN, Quality means providing internal and external customers with the best possible service, then asking ourselves how it could be improved.  
   
Our approach to Quality ensures that everyone within the company is focused on 'getting it right first time'.  
   
Quality is, first, about people. It's about understanding that every single employee can make a difference to what we achieve. We recognise their accomplishments, reward their successes and encourage them to become even better at what they do.  
   
Our approach has been branded Quality First. This approach ensures that there is support in the form of education, consultancy and independent assessment from specific groups of people who are able to help Managers and their teams measure customer perception and act on it.  

 

 
Everyone at ABARSAN is responsible for Quality and is encouraged to measure and improve working practices through the assistance provided by our Quality First approach.  

 

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